The Windows Desktop, My Documents, and IE Favorites are redirected to your Purdue Career Account space (H:). Occasionally a network glitch can cause you to lose your connection to 'stone', the Purdue Career Account server. When this occurs, your icons disappear.

Sometimes, after simply pressing the F5 "refresh" key your icons will reappear.

You can also try the following:

Select 'Start'

Select 'Run'

Enter 'gpupdate /force'

As long as 'stone' is available and your network connection is not malfunctioning, restarting your machine should solve the problem.

If these suggestions do not take of the problem, please send an e-mail to eas-help@purdue.edu.

The EAS Windows lab (CIVL 4247) is maintained by ITaP's Teaching and Learning Technologies (TLT) group. Therefore, the software and administration are identical to ITaP instructional labs and Technology In the Classroom (TIC) sites across campus. A list of available software can be found here.

If you need software installed in CIVL 4247, or any other TLT sites across campus, please submit your request at least two weeks in advance.

EAS Windows machines have the below software installed by default. Other software packages are available subject to licensing. To request a software package, please send an e-mail to eas-help@purdue.edu.

Microsoft Office 2007 has a vastly different interface than previous versions of the Microsoft Office suite. Free training is available online at:

http://www.itap.purdue.edu/training/materials

http://webs.purduecal.edu/oit/software/#other

http://office.microsoft.com/en-us/help/FX100485361033.aspx?pid=CL100605171033